Job Description

At Hotel Saint Vincent, we have a dedicated enthusiastic team of employees. We take pride in our employees and the products and services we provide. We consider ourselves leaders in the field of authentic hospitality. We strive to create unforgettable experiences by blending food, service, and design seamlessly. Our core values are Good neighbors, Generous, Authentic, Kind & Honest, Fun-Loving, Inclusive, Service Driven.

ABOUT HOTEL SAINT VINCENT (STV):

Located in a landmark 1861 building in the Lower Garden District of New Orleans, Hotel Saint Vincent is a 75-room hotel from Austin-based hospitality group McGuire Moorman Lambert Hospitality, a hotel started in 2021 by industry veterans Larry McGuire, Tom Moorman, and Liz Lambert. An architectural icon in the Lower Garden District since its conception in the 1860s, the red brick Beaux Arts-era style building was originally founded as The Saint Vincent’s Infant Asylum by Irish immigrant Margaret Haughery, a bakery owner and philanthropist celebrated for her humanitarian services in New Orleans. Keeping much of the original architecture, Hotel Saint Vincent honors the property’s storied past and Margaret’s legacy through a highly considered restoration—incorporating an elegant, modern design that complements the property’s historic character.

• Dental Insurance

• Health Insurance

• Life Insurance

• Vision Insurance

• Holiday pay after 90 days of employment

• PTO

• Employee discounts at our restaurants 

The pay rate for this position is based on the projected range of the hourly rate plus tips.

Hotel Saint Vincent is looking for an energetic, exclusive San LorenzoServer to join our Food and Beverage family! The San Lorenzo Food Server is responsible for serving food and drinks to guests demonstrating and promoting a positive guest experience. Fine-dining experience is a plus!

Responsibilities:

• Recommending and selling beverages to guests

• Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.

• Serving food and drinks to guests

• Entering all orders into the Point of Sale (POS) system, accepting money, and making changes when needed

• Assisting the bartender with stocking, inventory, and general cleaning, ensuring compliance with all State and local alcohol ordinances and the implementation of these ordinances

• Performing cleaning side work as assigned

• Completing all service paperwork as required

• Supporting waiters and kitchen staff in other duties as required

• Record the details of the order from the guests, repeating the order to the guest Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.

• Replenish beverages as necessary and check with guests for overall satisfaction.

• Performing other work-related duties as assigned

SUPPORTIVE FUNCTIONS:

• Greeting customers, answering questions, making recommendations, accepting orders and payments, and providing exceptional customer service.

• Keeping records relating to deliveries, inventory, and production levels.

• Taking client information and ensuring that deliveries are fulfilled accurately and on time.

• Cleaning and restocking workstations and ensuring that all equipment is sanitized and prepared for the next shift.

• The physical ability to carry medium trays with multiple drinks

• Excellent customer service and people skills required

• High energy and stamina are required. Ability to stay calm and work efficiently under pressure

• Previous server/restaurant experience required

• Ability to prioritize job duties and manage time effectively

• Strong verbal communication skills required

• Willingness to work evenings and weekends as required

• High School Diploma or equivalent demands, including early morning, night, weekend, and holiday availability.

• Ability to work in a hot, hectic environment, stand, walk, bend, use hands and appliances, and lift heavy items for extended periods

• Ability to understand and follow written and or verbal instructions

• Ability to effectively deal with internal and external customers, some of who will require high levels of patience, tact, and diplomacy to defuse anger and collect accurate information 

• Must have an active Louisiana responsible vendor's license.

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