Job Description

Receptionist

Weekends | Saturdays from 9 am - 5 pm

** Pay Rate of $14/hr **

We seek caring team members willing and able to commit to Our Values: Compassion, Attitude of Excellence, Respect, Integrity, Nurturing and Giving .

The Receptionist supports our mission and values by answering the main phone system, event guest assistance, perform clerical support to facility staff and act as initial contact person at main entrance of Wellness Center.

The Receptionist primary responsibilities will include:

• Answers telephone, determines nature of call, and directs caller to appropriate individual or department.
• Assists with administrative duties as directed including typing, copying, paging, utilizes computer, etc.
• Files, collates, and arranges various information packets.
• Receives, sorts, and collates mail for distribution to residents. Forwards mail to responsible parties as directed.
• Greets all visitors, and responds to phone calls, in a pleasant, professional tone.
• Provides directions/information to visitors, guests, residents, salesmen, surveyors, etc.
• Reports suspicious persons/telephone calls to supervisor.
• Reports equipment malfunction/breakdown immediately.
• Takes accurate messages for personnel and residents as needed.
• Maintains strict confidentiality of all resident and Village personal information.
• Other related duties as directed by the supervisor.
• Event Guest Assistance including; serving as the first point of contact for guests arriving for private events, meetings, or facility rentals. Welcome visitors, confirm the event they are attending, and provide clear directions to the appropriate room or space within the building. Help maintain a positive guest experience by answering basic questions about the facility, restrooms, parking, and event location. Escalate any issues, concerns, or special guest requests to the Director of Marketing and Community Services.

What is required as a Receptionist?

• Prior receptionist experience helpful.
• Experience with computers.

What makes Brethren Care Village unique?

Our Mission here at Brethren Care Village , as a Christian based senior living community , is to provide exceptional individualized care and services. Our employees are committed to exceeding the expectations of our residents and their family members.

Brethren Care Village has served our community since 1972. We consistently offer first-class care through a wide range of services from apartment living, home care, cutting edge physical and aquatic therapy, memory care, assisted living and long-term nursing care.

Why work here?

Our Values at Brethren Care Village impact not only our residents but also our employees. We recognize the success of our Mission relies on the hard work and dedication of our team members. Our inviting atmosphere overflows from mutual respect, a shared purpose, teamwork and opportunities for professional & personal growth. We provide compassionate team members much more than a career!

Brethren Care Village puts our employee appreciation into action! We offer:

• Excellent benefit options for part time & full-time employees including PTO, 7 paid holidays and 401K with Company Match
• Comprehensive benefits for full time employees including Medical, Dental, Vision, FSA, company paid Life Insurance and more
• Scholarship opportunities for high school & college students
• Tuition Reimbursement for LPN and RN advancement
• FREE use of our Pool & Fitness Center
• Discounts on meals and cell phone plans
• Employee promotions with a Commitment to growing our leaders

Brethren Care Village is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status.

This position description contains the major responsibilities required to perform this job. These responsibilities may change at any time to better meet the needs of our clients, residents, or agency.

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