Job Description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time or part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Paid training
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• Employee discount
• For full-time Team Members meeting all relevant eligibility criteria and waiting periods: 401k matching, health insurance, vision insurance, and dental insurance.

HR and Admin Coordinator Responsibilities:

This is a full-time or full-time position working in the restaurant. Actual weekly hour breakdowns will vary depending upon the season and business needs. Applicants should expect to spend approximately 20+ hours of the workweek divided amongst relevant role responsibilities, including, but not limited to:

• Ordering uniforms and maintaining promotion uniforms
• Maintaining employee records and benefits
• Facilitating employee onboarding documents, paperwork and job offers
• Updating and maintaining restaurant documents, policies and procedures
• Continued education on relevant labor laws and restaurant compliance
• Monitoring Team Member compliance training completion
• Processing payroll and evaluating Team Member wage(s) when applicable
• Assisting in various office administrative tasks: ordering restaurant supplies, completing EOM financial packages, maintaining relationships with vendors, and overseeing insurance and other benefit enrollment
• Overseeing various miscellaneous administrative tasks, including, but not limited to: maintenance of restaurant security, creation of Leader keysets, ownership of office and conference room organization, and creation of relevant restaurant documents
• Managing and responding to official restaurant emails promptly and professionally

In general, the responsibilities of all Team Members at Chick-fil-A Rand Village are as follows:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications, Characteristics and Experience Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Evident and consistent professionalism
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule in a dynamic environment
• Have the ability to lift and carry 50 lbs on a regular basis
• Have the ability to stand for long periods of time
• Have a protective nature of sensitive and private employee and business information
• Possess a strong sense of ownership and accountability
• Other qualities, characteristics and experiences as deemed necessary at the time of interview

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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