Established in 2016 by Daniel Djurdjevic and Charlie Lindström, CHIMI has quickly evolved from a Swedish eyewear start-up to a globally recognized brand. Known for our high-quality sunglasses, optical eyewear, and ski goggles, CHIMI continues to innovate and lead within the lifestyle and fashion space.
Position Overview
As a Client Advisor, you play a key role in delivering an extraordinary client experience and driving the performance of our CHIMI Brand Space in New York. Together with a team of forward-minded, dedicated, and energetic colleagues, you will contribute to sales performance, CRM and clienteling activities, and daily store operations — always acting as a local brand ambassador.
You will work closely with the Store Manager to maximize store results, build long-lasting client relationships, and strengthen CHIMI’s presence in the local community.
This role requires strong communication skills, a proactive mindset, and a passion for delivering premium client experiences.
Responsibilities
Deliver an outstanding client experience and actively drive sales performance.
Work proactively with CRM and clienteling to build long-term client relationships.
Support in achieving store sales and KPI targets
Take ownership of personal KPI targets while contributing to overall store performance.
Act as a brand ambassador, representing CHIMI with authenticity and professionalism.
Support visual merchandising to ensure the store is always organised and aligned with brand guidelines.
Participate in local community-building activities, partnerships, and in-store events.
Assist with deliveries, stock control, replenishment, and inventory accuracy.
Follow operational routines, cash handling, security, and health & safety guidelines.
Share insights and feedback with the store and HQ teams to support continuous improvement.
Qualifications
Previous experience in retail, sales, or client-facing roles is requiered.
Experience in optical sales is considered a strong advantage.
Fluent in English, both spoken and written.
Strong communication and interpersonal skills.
Structured, proactive, and comfortable working in a fast-paced environment.
Ability to handle multiple priorities while maintaining focus on the client experience.
A collaborative team player who leads by example and takes ownership of results.
Qualities We Value
Forward-minded — curious, proactive, and driven to grow.
Accountable — takes responsibility and follows through.
Respectful — communicates openly and acts with integrity.
Team-oriented — supportive, positive, and collaborative.
You thrive in a dynamic, entrepreneurial environment and are passionate about building meaningful client relationships and community connections
Position Details
Role: Client Advisor
Employment Type: Part-time
Start Date: As soon as possible
Location: New York
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