BUSINESS ANALYST Job at SGS Consulting, Texas

a0J5MVRBd1AydEtPQWgxVDlhc0JuK2FCc2c9PQ==
  • SGS Consulting
  • Texas

Job Description

Job Responsibilities:

  • Data Entry: The role involves significant data entry tasks, handling utility outreach, and prioritizing incoming customer requests, including bill inquiries and payment escalations.
  • Attention to Detail: Accuracy in handling customer requests and payments is crucial due to the heavy data entry nature of the role.
  • Analytical Skills: Strong analytical skills are needed to audit work, collaborate with internal teams, and provide feedback for process improvements.
  • Customer Service: Good customer service experience is essential for interacting with both internal and external stakeholders, including utilities and customers.
  • Meeting Metrics: The candidate must meet weekly metrics and deadlines, ensuring timely onboarding of customers onto the platform.
  • Work Arrangement: The position is primarily remote with occasional office visits for scheduled meetings.
  • Candidate Background: The role is open to entry-level candidates with one to three years of work experience and a bachelor's degree. Candidates with customer care experience, analytical skills, and the ability to collaborate and provide feedback have historically been successful in this role.
  • Resume Evaluation: Resumes should highlight experience working with customers, collaboration with other teams, and detail-oriented roles.
  • Interview Process: The interview process includes a glider assessment followed by a virtual panel interview with Mary and two other team leaders. Interviews are expected to be scheduled the week following the resume review process.
  • Contract Extension: There is a possibility for the contract to extend up to two years, and candidates can apply for open opportunities within the company.
  • Excel Proficiency: Intermediate proficiency in Microsoft Excel is required, but advanced skills like V-lookups and macros are not necessary.
  • Equipment Provision: The company will provide a laptop and headset, but candidates need to have their own monitors if they require multiple screens.

Skills:

  • Data Entry
  • Customer Service
  • Excel

Education/Experience:

  • High School.

Job Tags

Contract work, Work experience placement, Work at office, Remote work

Similar Jobs

La Pecora Bianca - Lincoln Square

**GENERAL MANAGER | NEW RESTAURANT OPENING** Job at La Pecora Bianca - Lincoln Square

 ...We are seeking a talented General Manager to join our team for our newest location opening in 2026! La Pecora Bianca is the fastest growing Italian restaurant group in NYC, with 8 restaurants currently under operation in Manhattan and three exciting new projects to... 

State of Colorado

Deputy Executive Director/Chief Administrative Officer Job at State of Colorado

 ...have the opportunity for a hybrid schedule (combination in-office and remote workplace). Please note - equipment provisioning...  ...What youll be doing The CDEC Deputy Executive Director/Chief Administrative Officer provides leadership across all aspects of the Department... 

HC Nelson Farms

Farmworkers and Laborers, Crop, Nursery, and Greenhouse Job at HC Nelson Farms

Begin date: 7/1/2026 Full Time: Yes Number of Workers Requested: 1 Job Duties: The worker will perform a variety of duties related to grain farming operations throughout the contract period, following seasonal agricultural activities. During the spring, the worker...

Elderwood

Support Aide to CNA Track Job at Elderwood

 ...at Williamsville is offering a Certified Nursing Assistant (CNA) Training Program designed to give you the skills and experience needed to...  ...to PPD and Physical for eligible candidates. Training is PAID - you will be clocked in during training hours and get paid while... 

DanceBUG Inc.

Mascot Handler & Content Creator Job at DanceBUG Inc.

 ...photo and video to registration, scheduling, tabulation, and streaming tools, we help the dance industry run seamlessly on and off the stage. For nearly 25 years, weve built innovative products like Video Judge while capturing the moments that matter most to dancers...